Browse the Full FAQ Before Contacting Support
This FAQ page is arranged around the questions we actually receive most often — not a generic checklist. Account registration, local e-wallet linking, deposit confirmation, withdrawal processing, and game access questions each get a direct answer here. When you open your account, you will be asked to verify your mobile number via OTP before your account activates. Deposits through GCash, Maya, and
InstaPay are processed through our payment screen inside the lobby — you send to the account number displayed, confirm with your PIN in your e-wallet app, and the balance reflects in your account wallet. Withdrawals follow a verification step where we confirm your registered e-wallet matches the one on file. If you are in Bacolod or anywhere else in the Philippines, the
process is the same: mobile-first, e-wallet-linked, and handled through your account dashboard. Where access depends on local law and eligibility, the FAQ notes that clearly rather than making any broad legal claim.
- GCash
- Maya
- InstaPay